privacy policy

we keep this short and human. belowbark only collects what we need to deliver your files and answer your questions.

what we collect

• order info: name, email, and billing details required by our payment processor.
• support messages: anything you send us by email when you ask for help.
• basic analytics: anonymous page views and traffic sources so we know which pages help and which don't.

what we don't collect

• your card number — payment is handled by our processor, we never see it.
• details about your dog, your training history, or anything you write on the printed pages.
• cross-site advertising profiles.

how we use it

• send you your download link and a backup email.
• answer support questions you send us.
• send occasional product updates if you opt in. you can unsubscribe any time.

who we share with

only the services we need to run the business: our payment processor, our email delivery provider, and our analytics tool. we don't sell your information to anyone, ever.

your rights

you can ask us to access, correct, or delete any personal information we hold about you. email hello@belowbark.com and we'll handle it within 30 days.

cookies

we use a small number of cookies for basic site function and anonymous analytics. no tracking cookies for advertising.

contact

questions about your data? email hello@belowbark.com.